- Manufacturer’s warranty
- We provide 2 years (for some brands up to 8 years) brand warranty on our new watches.
- Our watches are unworn
- We guarantee that all our watches are unworn (unless otherwise indicated), authentic, with all original documents and packaging.
- We find your watch
- If the watch you are looking for is out of stock, we can always order the desired model.
- Watch traders
- We are online luxury watch traders. We do not represent the brands we sell.
What our clients say
Good price and delivered in a timely…
Good price and delivered in a timely and professional manner. Thank you.
Perfect sales team!
Perfect sales team! Perfect aftersales! Feedback same day - also in the afternoon. 1 day delivery Belgium - Germany TOP
Good communication - super fast delivery - very good price - perfect for me - thank you a lot :-)
In order to maintain your watch, please do read your manual carefully. Please be aware that mechanical timepieces are made of a lot of small and delicate parts that need to be treated the way they are meant to be treated. In general, the only maintenance a watch needs is giving it its energy, winding the coil. Some watches are hand-wound, and will need a few twirls of the crown regularly, others are self-winding and have a power reserve, so if you move around enough you should have the constant necessary power to have your watch turn perfectly. Other regular maintenance includes setting the date. Most watches with a date-function have 31 days a month, and so they will need to be changed every month that has a different number of days. The more complicated watches with a perpetual calendar won't need this.
In any case, if there's not working properly, or you have specific questions about your watch, please contact a IWC dealer.
Your watch will be shipped by insured shipping. This means the full purchase value of the watch will be insured from our door to your door. As the watch is delivered at your door, the shipper will ask you to sign for reception.
We mainly use Ferrari, Malca-Amit, or Brinks for your insured shipping. These are companies that are specialised in shipping valuable goods. They ship further with Fedex or DHL. The day of the shipping we will send you the shipper’s tracking code by email, so you can follow your parcel online and possibly give delivery instructions to your local Fedex or DHL agent.
The cost of the shipping is not included in the watch price. This cost varies depending on the value of your purchase and the country where we have to send it to. In general, the insured shipping charge is always higher if we have to ship outside of Europe rather than inside Europe, because when going outside of Europe, the parcel will have to pass by customs for export, which has a cost related to it. Within Europe the parcel doesn’t pass customs.
Every new watch bought from Timepiece Bank comes with a 2 (for some brands 3 or 5) year international brand warranty. Most of the watches will have almost the full period of warranty, having been bought by us very recently. Others might have been bought a few months ago, and thus the warranty starts from this date.
Need help? Ask an expert
How it works
Enter your details and pay securely online
As soon as your order arrives with us, we prepare it for shipment
We make sure that your watch arrives safely with DHL or FedEx
You can start enjoying your new favorite watch
Trade your watch
If you want to trade your watch we can make you an offer. Contact us through the form and you'll hear from us as soon as possible